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Available roles

We are currently recruiting for the following roles. If you are interested in any of these roles please register to apply by clicking here. If you are interesting in roles that are not listed below, please do get in touch and we can advise of availability.

As the Emergency Department at East Cheshire NHS Trust becomes busier, we are looking for confident, compassionate people to join the team as the first point of contact for anyone entering the area.

  • Are you interested in providing a warm welcome to people?
  • Do you have good communication skills?
  • Are you patient in your interactions with people?

If so, we would love to hear from you!

We are looking for people to provide a half day session in a meet and greet role in our Emergency Department. Based at the entrance, your role will be to welcome people, establish their destination and signpost as appropriate.

Many people will require directing back out to the correct department, others will require signposting on to triage. You may be supporting people who use wheelchairs to reach their destination, you will be maintaining a tidy area and communicating with patients as needed.

We are looking for people throughout the week and are planning a half day session per volunteer. This is a new role which will have a positive impact on patient flow through the hospital.

All applicants for this role must be 18 years old or above.

 

 

  • Do you have a calm, friendly manner?
  • Are you interested in providing a warm welcome to patients and visitors?
  • Do you have excellent customer service skills?
  • Are you comfortable using computers/technology?

If so, we would love to hear from you!

We are looking for people who are available for a weekly session on a Tuesday morning from 9 am - 11:30 am or Friday afternoon, from 1 pm - 3:30 pm.

Check-in kiosks have been installed in the hospital, (the type you may have seen in GP surgeries). You will be the friendly face that welcomes patients into the department encouraging them to use the check-in kiosk independently to book in for their appointment and complete a brief online medical questionnaire. Or with permission, you may input the information on behalf of the patient, if they request assistance.

  • Do you have a compassionate approach to helping others?
  • Are you confident in making conversation with people?
  • Are you happy carrying out tasks using your own initiative?

If so, we would love to hear from you!

We are looking for people who would like to spend time on a ward in a patient-facing role. Your key tasks will be:

  • Chatting with patients
  • Supporting staff at mealtimes
  • Tidying the patients' tables
  • Making drinks

The most important part of this role is spending time talking to people who perhaps have not had visitors and may be feeling isolated or lonely while in hospital. You will be a patient communicator and comfortable making conversation out of nothing!

We are currently looking for confident people to join our Response Volunteer team, covering weekend sessions.

Our Response Volunteers hold a mobile phone and repsond to request of help throughout the trust. You may find yourself transporting medical equipment to one department, then suppoprting another department to asnwer the phone. You could be sitting with an anxious patient or helping make drinks in a busy department.

Our weekend team will be based in our busy Emergency Department: when you are not answering the phone to enquiries, you will be supporting the ED either as a welcomer or making drinks for patients.

 

We are looking for people who are keen to be busy, happy to pick up a task in any environment and who are confident communicators.

Please note applicants to this role must be at least 18 years old.

 

We are looking for people to join our busy welcoming service based at the main entrance to the hospital. For you, good customer service will be a priority – you will be patient and compassionate, whilst having good communication skills. We are looking for a volunteer to do a Friday afternoon from 1pm - 5pm.

During the session you will find yourself doing a range of tasks:

  • Pushing patients using wheelchairs to their destination
  • Giving out directions to people who have just arrived on site
  • Encouraging people to use the outpatients' check-in kiosk
  • Restocking facemask dispensers
  • Answering many ad hoc inquiries 

If you want to be that first friendly face that people encounter, this may be the role for you!

In our busy outpatients clinics, we are looking for people to support with the smooth flow of people throughout the department. You may be welcoming patients and supporting them to check-in for their appointments, you may be supporting patients using wheelchairs to another department. Part of your role will be cleaning down chairs between patients in the waiting area, you could also be sitting in clinics as a chaperone.

This role requires excellent communication and customer service skills, along with patience and compassion. You will enjoy being busy and volunteering alongside a range of hospital staff.

You must be over 18 for this role.