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Available roles

We are currently recruiting for the following roles. If you are interested in any of these roles please register to apply by clicking here. If you are interesting in roles that are not listed below, please do get in touch and we can advise of availability.

We are looking for a team of volunteers to provide a patient feedback service across all of our wards in both Macclesfield and Congleton. You will be happy committing to a weekly session, which can be at a time to suit you.

Your role involves working through a questionnaire - either on a touch screen tablet or on paper - with patients, asking them about their experience in the hospital. Patients seem to repsond well if you have a general chat with them first, to put them at ease. 

You will be patient and will have excellent communication skills - sometimes listening is every bit as important as how you express yourself. 

With this role, you will visit a different ward each week, allowing you to get a feel for how different parts of the hospital operate. 

We think this is a great role for people with strong communciation skills and think it will be particularly attractive to our younger volunteer who are looking to gain experience of being in a hospital!

 

  • Do you have a calm, friendly manner?
  • Are you interested in providing a warm welcome to patients and visitors?
  • Do you have excellent customer service skills?
  • Are you comfortable using computers/technology?

If so, we would love to hear from you!

We are looking for people who are available for a weekly session on a Tuesday morning from 9 am - 11:30 am or Friday afternoon, from 1 pm - 3:30 pm.

Check-in kiosks have been installed in the hospital, (the type you may have seen in GP surgeries). You will be the friendly face that welcomes patients into the department encouraging them to use the check-in kiosk independently to book in for their appointment and complete a brief online medical questionnaire. Or with permission, you may input the information on behalf of the patient, if they request assistance.

  • Do you have a compassionate approach to helping others?
  • Are you confident in making conversation with people?
  • Are you happy carrying out tasks using your own initiative?

If so, we would love to hear from you!

We are looking for people who would like to spend time on a ward in a patient-facing role. Your key tasks will be:

  • Chatting with patients
  • Supporting staff at mealtimes
  • Tidying the patients' tables
  • Making drinks

The most important part of this role is spending time talking to people who perhaps have not had visitors and may be feeling isolated or lonely while in hospital. You will be a patient communicator and comfortable making conversation out of nothing!

We are always on the lookout for registered therapy dogs to come in and spend time with patients (along with their volunteer handlers of course!)

If you think you have a dog that is of the correct calm temperament, who loves being stroked and is not easily startled in a busy, noisy environment, then please get in touch. We can talk you through how your dog can be registered with the Pets as Therapy charity. Once your dog is registered, we can take you through our volunteer applciation process. 

As a volunteer therapy dog handler you will:

  • be a good comunicator
  • be patient
  • enjoy talking to a wide range  of people
  • be assigned a ward / wards for regular visits

Dogs can make such a difference to a patient's experience on our wards - we sometimes bring dogs in for specific appointments where the patient may be experiencing anxiety and recently we recruited a therapy dog for staff wellbeing!

 

We are looking for people to join our busy welcoming service based at the main entrance to the hospital. For you, good customer service will be a priority – you will be patient and compassionate, whilst having good communication skills. We look for volunteers who are able to do a half-day session a week, either morning or afternoon.

During the session you will find yourself doing a range of tasks:

  • Pushing patients using wheelchairs to their destination
  • Giving out directions to people who have just arrived on site
  • Encouraging people to use the outpatients' check-in kiosk
  • Restocking facemask dispensers
  • Answering many ad hoc inquiries 

If you want to be that first friendly face that people encounter, this may be the role for you!

In our busy outpatients clinics, we are looking for people to support with the smooth flow of people throughout the department. You may be welcoming patients and supporting them to check-in for their appointments, you may be supporting patients using wheelchairs to another department. Part of your role will be cleaning down chairs between patients in the waiting area, you could also be sitting in clinics as a chaperone.

This role requires excellent communication and customer service skills, along with patience and compassion. You will enjoy being busy and volunteering alongside a range of hospital staff.

You must be over 18 for this role.