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Volunteer story - Julie Drennan

JD volunteer.JPGI returned to the UK after living in Northern California for 22 years working for a local community hospital. 

What I enjoyed most was meeting and helping the patients. Now that I am retired, I decided that I would like to volunteer at my local hospital and also I attended a volunteer enquiry meeting held by Lucy Wilder the Volunteer Coordinator.

I began in a role at the main entrance checking that outpatients coming for appointments and procedures were wearing masks and using hand sanitizers. 

I moved to the Main Reception office after a few weeks and have been happily ensconced there ever since. I was nervous at first because of COVID-19 but immediately felt safe with the measures the trust has put in place. 

The staff are friendly and helpful which is much appreciated. It took a while to get to know where the different departments are. I endeavoured to make sure I sent people to the right place.  Sometimes patients come in and have no idea where they are going and why they are there! 

I also register the disabled badge holders and try to answer many questions. It’s a good feeling being able to help people.

I enjoy working with the staff and other volunteers and getting to know them.  Everyone wears a mask, and, despite COVID, the atmosphere is quite upbeat.

I can really recommend volunteering at Macclesfield Hospital!